Bullying Is Serious 1
What Is Bullying? 15
What Isn’t Bullying 41
Bullying Behaviours 57
Impact on Targets 67
Costs for Employers 77
Why Bullying Happens 87
Morals and Obedience 105
Dehumanising and Demonising 125
Bullying and Personality 133
Employers’ Dirty Tactics 143
Secret Payouts 155
Don’t Trust HR! 175
Before Complaining 183
Preparing a Complaint 201
Having an Advocate 213
In-house Investigation 225
Counselling 239
Taking Legal Action 247
Toughing It Out 263
Advice from the Bullied 279
Respectful Workplaces 285
Finally… 305

References 315
Helpful Reading 333
Who to Contact 337
Acknowledgments 345
Project Team 347

Bullying in Australian (and Other) Workplaces by Dr John W. Murphy with Barrie Thomas and Dr Max Liddell is available at leading booksellers worldwide or ask your favourite bookstore.